NederlandsEngels
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NederlandsEngels

General (rental) conditions
Holiday villa: Villa Palmera
Grenenweg 18, Julianadorp, Curaçao

Version: December 2023
 
Application

  • These general rental conditions apply to reservations and agreements with regard to the holiday home “Villa Palmera ” located at Grenenweg 18, Julianadorp, in Curaçao.
  • In these general rental conditions, the term "tenant" means: the person who concludes a rental agreement with us with regard to the rental of the holiday home.
  • These general terms and conditions apply regardless of your (prior) reference to any own terms and conditions or to other general terms and conditions. We disclaim all terms and conditions to which you refer or which are used by you.
  • Agreements deviating from these general terms and conditions are only valid if agreed in writing.

 
Article 1 - Reservations

  1. We only take reservations from people who are 18 years or older. Reservations by persons under that age are also not valid. We reserve the right to refuse a reservation at any time - without stating reasons.
  2. After you have made a reservation, you will receive a confirmation, the general rental conditions and an invoice from us within five days. The conditions described under article 2 apply to payment of the invoice.
  3. We request that you check these documents for accuracy and notify us immediately of any inaccuracies. If you have not received confirmation of receipt from us within 10 days after making the reservation, we request that you contact us immediately. If you fail to provide this notification, you can no longer invoke the reservation, it has expired.
  4. An agreement is concluded between you and us when we have confirmed the reservation to you. The agreement concerns the rental of the holiday home for recreational use, which by its nature is of short duration.

 
Article 2 - Payment

  1. The following conditions apply to payment:
    1. Payments must be made by cashless method;
    2. You must pay the deposit of 25% of the rent within 24 hours after the invoice date. The remaining 75% invoice amount must be paid six weeks before the arrival date.
    3. If your reservation is within six weeks before the arrival date, you must immediately transfer 100% of the invoice amount as well as the deposit to us in full upon receipt of the invoice.
  2. Must be made by bank transfer to IBAN: NL26INGB0636572528 in the name of Hofstra, stating the invoice number.
    By paying the (down) payment of or the entire rent, you confirm that you have read and agree to the general rental conditions. The lease ends by operation of law after the expiry of the agreed period. In the event of late payment, as described under 1. of this article, you will be in default immediately after expiry of the payment term. In that case, we reserve the right to cancel your reservation and dissolve the agreement.

 
Article 3 - Deposit

  1. A deposit of €500.00 will be charged to the tenant, which serves to guarantee damage and/or costs in the broadest sense of the word that we can withhold in the event of non-compliance with the tenant's obligations as a good tenant and those accompanying the tenant.
  2. In the event that the deposit is not paid, we are entitled to deny the tenant access to the holiday home. If you fail to pay the deposit, we are also entitled to dissolve the agreement with immediate effect.
  3. After settlement of the consumption costs water and electricity and any claims (eg damage to inventory/holiday home) the deposit or any remainder thereof will be refunded within 14 days after departure to an account to be specified by the tenant and after this has been passed on to the owner. Any (further) claim for compensation will not be canceled by us by this refund.
  4. If, in the event of (possible) damage or additional consumer costs for water and electricity, it turns out that the deposit is insufficient to compensate the full damage, we reserve the right to hold you liable for the (remaining) damage amount.

 
Article 4 - Changes

  1. If the tenant wishes to make changes to the booking after the booking/agreement has been concluded, we are not obliged to comply with this. It is at our sole discretion whether and to what extent changes are accepted. Also based on availability.

 
Article 5 - Cancellation
Cancellation by the tenant must always be made in writing (by e-mail). The following conditions apply for this:

  • Deposits are not returned in case of cancellation.
  • In case of cancellation 8 to 4 weeks before the day of arrival, 50% of the rent is due.
  • In case of cancellation 4 weeks up to the day of arrival, 100% of the rent is due.
  • If you have not arrived within 24 hours of the agreed date without further notice, this will be considered a cancellation and 100% of the rent will be due
  • In the event of cancellation on our part, any monies already paid will be refunded.

 
Article 6 – Receipt of key.

  1. The key is available at Grenenweg18. The manager will be present to hand over the key to you and give a short explanation. The tenant is never entitled to duplicate the key for whatever reason. Should the tenant nevertheless do so, the tenant will owe a fine of € 500, without prejudice to the actual costs. We make the key to the holiday villa available to the tenant on loan. The key remains our property. In the event of loss, theft or any other manner of loss of the key, the tenant owes an amount of € 50.
  2. All costs that arise because you do not deliver the house on time, will be recovered from you. Goods found after your departure will be kept for a reasonable period of time for you, but we will not take any responsibility for this. Sending is only possible at your expense.

 
Article 7 - Stay in the holiday home
The following stay periods and times apply to reservations/accommodation, namely:

  1. Check-in time 5:00 pm.
  2. Check-out time 11:00 am.
  3. The tenant and other users must behave as a good tenant during their stay in and around the house.
  4. The holiday villa is non-smoking. Smoking is allowed outside on the terrace.
  5. No naked flames may be used outside.
  6. Pets are not allowed.
  7. The rent does not include final cleaning. The price for the final cleaning can be found on the website under rates.
  8. Barbecuing with the available barbecue is allowed.
  9. The use of water and electricity is deducted from the deposit. The current price for water & electricity can be found on the website under rates. We kindly ask you to handle this sparingly.
  10. The stay of more persons in the holiday villa than has been agreed (when booking) or the maximum of eight persons applicable to the house is expressly not permitted without our permission, unless otherwise agreed in writing. Parties are also prohibited. This can lead to the premature termination of the lease on our part, without refund of the rent.
  11. Moving cupboards and beds, as well as sound or television equipment or taking any part of the (indoor) inventory outside is expressly prohibited, with the exception of the crockery/glasses and cutlery for your meal outside.



Article 8 - Force majeure

  1. Force majeure on our part exists if the execution of the agreement is wholly or partially, temporarily or otherwise, prevented by circumstances beyond our control, including personnel strikes, blockades, fire, floods and other disturbances or events.


Article 9 - Liability/complaints/damage  

  1. The tenant and other users are fully and jointly and severally liable during the relevant rental period for all damage caused to the house, the inventory and all items belonging to the rented object, unless the tenant and other users can demonstrate that the damage was caused to them. cannot be attributed. We therefore recommend that you inspect the inventory for defects on arrival at the holiday home and if you notice damage or defects, report this immediately to the manager.
  2. We accept no liability for theft, loss or damage of or to objects or persons, of whatever nature, during or as a result of the stay in the holiday villa.
  3. We accept no liability for construction activities on (main) roads, etc. in the vicinity of. We accept no liability in the event of the breakdown or inoperative of technical equipment, utilities, the non-functioning or partial non-functioning of the internet and/or the TV.
  4. The costs of normal maintenance and repair of defects are for our account. If defects occur, the tenant must immediately inform the manager and follow the instruction as much as possible.
  5. If you still want to submit a complaint, it must be submitted to us in writing and with reasons within 14 days of leaving the holiday villa.



Article 10 - Departure and final cleaning
If the holiday home is incorrectly used or left behind, additional (cleaning) costs may be charged to the tenant;

            After the end of the stay, the tenant must on departure:

  • Leave the house (broom) clean and tidy
  • Washed everything clean, dried and put it back in the cupboard;
  • Leave the dishwasher and refrigerator clean and empty;
  • Take food with you and not leave it in the cupboard(s) and/or fridge/freezer;
  • To have emptied rubbish bins. There is a bin for residual waste in the house. Outside there is a green bin for the garbage bag(s);
  • Report any breakages and/or damage to the manager.


Article 11 - Applicable law
All our terms and conditions from the rental agreement/house rules, as well as any disputes arising therefrom, are exclusively governed by Dutch law.